Refund policy

Return & Refund Policy

At NevoraTech, we want you to be completely satisfied with your purchase. If you're not happy with your order, we're here to help.

Returns

You have 30 days from the date of delivery to request a return.

To be eligible for a return:

• The item must be unused and in the same condition that you received it
• The item must be in its original packaging
• Proof of purchase (order number or receipt) is required

Non-Returnable Items

Certain items cannot be returned, including:

• Items damaged due to misuse or improper handling
• Items returned without original packaging

Refunds

Once we receive and inspect your returned item, we will notify you of the status of your refund.

If approved:

• Your refund will be processed to your original payment method
• Please allow 5–10 business days for the refund to appear

Return Shipping

• Customers are responsible for return shipping costs
• Shipping fees are non-refundable

Damaged or Incorrect Items

If your item arrives damaged or you receive the wrong product, please contact us within 7 days of delivery.

We will:

• Replace the item at no additional cost
  OR
• Issue a full refund

Order Cancellations

Orders can be canceled within 12 hours of purchase. After this time, your order may already be processed and shipped.

Contact Us

If you have any questions about returns or refunds, please contact us at:

Email: nevoratech@gmail.com

Thank you for shopping with us!